Return & Refund Policy

Thank you for shopping with maccosmetics. We want you to be fully satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

Order Processing and Shipping

Your order will be processed within 2-4 business days. Shipping typically takes 7-15 business days, depending on your location and shipping method.

Return Policy

You may return most items within 30 days of delivery for a refund or exchange. To be eligible for a return, items must be unused, in the same condition you received them, and in original packaging.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item you received is defective, damaged, or incorrect. In those cases, please contact us at ricecukcoonewx40@gmail.com for assistance.

How to Initiate a Return

To start a return, please contact our customer support team at ricecukcoonewx40@gmail.com with your order number and reason for return. We will guide you through the process.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days and credited back to your original method of payment.

Order Cancellations

You may cancel your order within 12 hours of placing it. Please contact us immediately at ricecukcoonewx40@gmail.com if you wish to cancel. After this window, orders may already be processed and shipped, and cancellation may not be possible.

Shipping Fees

Shipping fees are calculated and displayed at checkout. Shipping costs are non-refundable except in cases where the returned item is defective, damaged, or incorrect.